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Warranty Policy

At Bettison Clark Ltd, we take pride in the quality and condition of the vehicles we sell. To give you peace of mind, we provide a limited warranty on all retail vehicles, including sport and classic models, unless otherwise stated in writing at the time of sale.

This policy outlines what is covered, how long for, and what to do if you need to make a claim.

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1. Warranty Coverage

Unless otherwise specified, all vehicles sold by us include a standard 3-month warranty from the date of delivery or collection. This covers:

  • Major mechanical components, including:

    • Engine (internal components)

    • Gearbox (manual or automatic)

    • Clutch

    • Differential

    • Drive shafts

    • Suspension

    • Steering components

    • Braking system (excluding wear and tear items)

    • Electrical systems (starter motor, alternator, ECU, etc.)

  • Labour costs for authorised repairs carried out by us or our approved garages

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2. What’s Not Covered

Our warranty does not cover:

  • Routine service items (oil, filters, brake pads, etc.)

  • General wear and tear

  • Tyres, exhausts, batteries, wiper blades, bulbs

  • Bodywork, paint, trim, interior wear

  • Damage caused by misuse, neglect, racing, or off-road use

  • Faults arising from modifications made after sale

  • Claims made after the warranty period has expired

  • Any unauthorised repairs or work carried out without our written approval

Classic vehicles (20+ years old) may have limited coverage depending on age and condition — this will be clearly discussed and confirmed prior to sale.

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3. Optional Extended Warranty

We offer the option to purchase extended warranties up to 12 months for added peace of mind. Coverage and pricing will vary based on the vehicle and the level of protection chosen.

Please ask a team member for details when purchasing your vehicle.

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4. Making a Claim

To make a warranty claim:

  1. Contact us as soon as the issue arises at warranty@bettisonclark.com

  2. Provide your name, vehicle registration, date of purchase, and a description of the issue

  3. We will assess the issue and advise you whether:

    • The vehicle must be returned to us for inspection/repair

    • A local garage can be used with our written approval

    • Or a specialist must be involved (especially for classic cars)

Important: Do not undertake repairs without our prior written agreement, or your claim may be void.

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5. Customer Responsibilities

To keep your warranty valid:

  • Service the vehicle in line with manufacturer or agreed service schedules

  • Report any faults as soon as they occur

  • Avoid further damage by not continuing to drive the vehicle with a known issue

  • Keep records of any inspections, servicing, or maintenance work carried out

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6. Statutory Rights

This warranty is provided in addition to your statutory rights under the Consumer Rights Act 2015. If a fault occurs within the first 30 days, you may still be eligible for a refund, replacement, or repair as outlined in our [Returns Policy].

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Contact Us

For any warranty enquiries or to start a claim, please contact:

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Bettison Clark Ltd
Email: info@bettisonclark.com
Website: www.bettisonclark.com

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